Q: Who we are?
A: Established in 2007 and based in Shandong, China, we serve global markets with a focus on North America (36%), South America (30%), Western Europe (15%), Oceania (5%), Southern Europe (5%), Northern Europe (5%), and Eastern Europe (4%). Our team consists of approximately 51 to 100 dedicated professionals.
Q: How can we guarantee quality?
A: Support a pre-production sample prior to mass production; always conduct a final inspection before shipment.
Q: Do you provide templates for your design work? What kind of format do you accept?
A: Yes, we can provide design templates in PDF, AI files which will be better for printing high quality products.
Q: How and how long can I get the samples?
A: 1) The sample will be arranged for shipment/production immediately after you pay the sample fee and shipping fee. A small tip: If it's our existing design, we'll arrange the shipment right away; if it is your own design, you need to send your design to us, and then we'll arrange the production immediately.
2)The production time for the sample is approximately 7-10 days. It will take about 3-7 days for the sample to be delivered to your address.
Q: How much the transportation freight of samples?
A: It depends on the weight, packaging size, and your address. Before sending the sample, we will verify the relevant information for you.
Q: What services can you provide?
A: 1) Delivery Terms: FOB, CFR, CIF, EXW, FAS, CIP, FCA, CPT, DEQ, DDP, DDU, Express Delivery, DAF,DES;
2) Payment Currency: USD, EUR, JPY, CAD, AUD, HKD, GBP, CNY, CHF;
3) Payment Type: T/T, L/C, D/P, D/A, Money Gram, Credit Card, PayPal, Western Union, Cash, Escrow.
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